PREMIER Staff Group is seeking an experienced Station Director on behalf of our client, Aviapartner, a leading international ground handling company. The position is based in Bulgaria and reports directly to the Country Director.
Role Overview
The Station Director is responsible for the overall operation of the station, ensuring high standards of efficiency, service quality, and safety. This role combines operational leadership, budget management, team coordination, and customer relationship management to achieve the station’s economic and operational objectives. The Station Director ensures compliance with occupational, civil aviation, and environmental safety standards while fostering a positive organizational culture.
Key Responsibilities
- Operational and Quality Management:
- Supervise and manage the quality program of the station
- Coordinate ramp, operations, and passenger processes to ensure efficiency and safety
- Manage flight dispatch and service delivery to meet service level agreements and KPIs
- Implement operational changes as required and manage base audits
- Maintain effective communication with team members, customers, and airport authorities
Safety and Security
- Ensure full compliance with occupational and civil aviation safety standards
- Develop and implement safety action plans and standard operating procedures
- Train personnel in safety procedures and monitor adherence to regulations
- Investigate incidents, implement corrective measures, and report appropriately
- Maintain security of personnel and facilities in accordance with national and international requirements
Team Leadership and HR
- Lead, manage, and optimize the work team to meet operational objectives
- Adapt staffing levels to operational needs while respecting productivity and budget constraints
- Promote positive labor relations and a constructive social climate
Budget and KPIs
- Manage the station’s budget, optimizing operating costs and productivity
- Monitor KPIs, including absenteeism, audits, aircraft damage, and service performance
Requirements
- Proven experience in the aviation or ground handling sector, preferably 3+ years as a Station Director or Deputy Station Director
- Bachelor’s or Master’s degree
- Fluent in Bulgarian and good command of English
- Technical proficiency with MS Office, ERP/SAP systems, and aviation management systems
- Driving license and platform circulation permit (PCP)
Key Competencies
- Strong leadership and team management skills
- Decision-making and problem-solving under pressure
- Effective communication and negotiation skills
- Customer-oriented and results-driven
- Flexibility and stress tolerance
Additional Information
- Reports to: Country Director
- Category: Manager
- Travel Required: Yes
- Position of Trust: Yes
This is an excellent opportunity to lead operations at a major international aviation company, ensuring efficiency, safety, and service excellence at a dynamic station.
Interested candidates are invited to apply via PREMIER Staff Group. All applications will be treated with the highest level of confidentiality and professionalism.